Telesales Specialist

Job Description

<p><span>Telesales Specialist</span></p><p><strong>#Responsibilities</strong></p><p>Responsible for closing sales deals throw the phone and maintaining good customer relationships.</p><p>Assisting the marketing department gathering customer’s feedback which helps in setting the Service Evaluations.</p><p>Support marketing and sales team to improve performance, control and maintenance of their leads with a follow-up call or email if needed</p><p>Focus on quality customer service, emphasis on customer’s benefit and after-sales service whenever required.</p><p>Establishing &amp; maintaining relations with new clients &amp; retention of old ones.</p><p>Resolve customer’s complaints by determine the cause of the problem and select and explain the best solution to solve the problem and follow up to ensure resolution.</p><p>Contacting potential or existing customers to inform them about service using manual scripts and electronic guides and other sources of information.</p><p>Answering questions about services of the company</p><p>Submitting the daily, Weekly and monthly report to marketing manager</p><p>#Requirements</p><p>Bachelor’s degree required</p><p>Maadi, Zahraa Maadi, Madinat Nasr, fifth settlement resident’s preferable </p><p>Must have background and experience of telesales representative B2B is a must </p><p>Years of experience: 2 years at the same position as telesales</p><p> Ability to resolve issues, excellent communication skills, negotiation and interpersonal skills</p>