Senior Account Manager

Job Description

<p><span>ylw &amp; co. Client Service team serves as a trusted and respected partner to our clients. As the little details are the detail, the ylw &amp; co. Client Services team show industry leading professionalism at every touch, meeting, call, or message. We partner with our clients to create a better future, through world-leading work, constant innovation and care.</span></p><p><br></p><p><span>The Senior Account Manager is responsible for developing strong client relationships and is committed to driving their business forward through innovative work that inspires and motivates audiences. More than just a manager or consultant, you will foster partnerships with clients to deliver measurable impact. Your deep understanding of their challenges and opportunities will enable you to drive their digital transformation and business results. The role fosters effective teamwork within the team to drive results and positive change.</span></p><p><br></p><p><span>Located in Zamalek (Cairo, Egypt), as part of the ylw &amp; co. team, you’ll work in a meritocratic culture surrounded by some of the brightest minds in their fields. You’ll also have the opportunity to learn and grow within a creative and technically advanced team, and have access to ongoing personal and professional development.</span></p><p><br></p><p><span>ROLE REQUIREMENTS</span></p><p><br></p><ul><li>Builds and maintains mutually beneficial client relationships; identifies opportunities, inspires them, learns from them, understands key business issues and regularly plans and facilitates quarterly review sessions.</li><li>Develops a deep understanding of client’s business environment and audiences.</li><li>Successfully manages suppliers, partners and clients to ensure we reach successful outcomes for both the client and ylw &amp; co.</li><li>Meets and exceeds revenue targets.</li><li>Consistently demonstrate your strategic capability and presentation skills in framing client challenges, defining project approaches and ensuring value based outcome</li><li>In-depth knowledge of client businesses and market challenges faced</li><li>Support continual process improvements across the ylw &amp; co.’s evolving service offering</li></ul><p><br></p><p><u>Qualities And Experience</u></p><p><br></p><ul><li>4+ years experience at a leading digital agency, creative agency, professional services firm or similar organization.</li><li>Thorough knowledge of digital and online marketing communications (technology experience +)</li><li>Able to identify opportunities to enhance your clients’ businesses and autonomously grow relationships</li><li>Strong understanding of the digital landscape, customer experience perspective and transformation</li><li>Ability to structure strategic ideas into well-ordered and insightful presentations.</li><li>Has decision making ability and skill – provide guidance, analyze situation and provide advice under pressure</li><li>Ability to discuss knowledgeably, and apply relevantly, the full range of ylw &amp; co. strategic services offering</li><li>A positive, proactive and collaborative attitude and passion for innovative work that is both ground-breaking and change-making.</li></ul><p><br></p>